Exchanges

Exchanges

You can exchange the products you ordered within 14 days of receiving them.

To do this, fill in the exchange form and send the product back in undamaged condition and original packaging. Include the form with the parcel or send it by email.

To ship it, you can use the Furgonetka portal SHIPPING or choose another shipping method, address below.

Download the exchange form here FORM

Aleksandra Sakowska

ul. Alabastrowa 9,

55-095 Kamień

Paczkomat (parcel locker) XME01M

tel. 535000453

e-mail: shop@gokrafty.pl

Once we receive the products being exchanged, we'll check them and, after approval, send back the replacement products (if available) within 48 hours.